Updated: September 01, 2016
Agreement to be bound by Contract Terms
License and Website Access
We grant you a limited license to access and make
personal use of Rackofy. This license does not include the
right to the following all of which are prohibited: (i) any
resale or commercial use of our website or its contents;
(ii) any collection or use of any product listings,
descriptions, or prices; (iii) any derivative use of our
website or its contents; or (iv) any use of data mining,
robots, or similar data-gathering and extraction tools. The
website or any portion of it may not be reproduced,
duplicated, copied, sold, resold, or otherwise exploited for
any commercial purpose. Any unauthorized use
terminates the license granted by Rackofy. All rights not
expressly granted herein are reserved by Rackofy.
Certain product descriptions are created by the merchants or suppliers on our website. As a result, we do not warrant that product descriptions or other content of our website are in any way accurate, complete, reliable, current, or error-free. If a product offered on our website is not as described, your sole remedy is to return it in unused condition.
Pricing and Product Availability
We cannot guarantee availability of any of the products listed on our website. Certain prices do not include shipping and handling, taxes, applicable tariffs and other charges associated with the purchase of the product that will be added to the purchase price and billed to you at the time of purchase. For products offered for purchase through Rackofy the following terms apply: Once you submit a purchase order for a third party recipient, we will notify the recipient, once we have confirmation of a valid address from the recipient and we confirm availability of the product the order is processed. Despite our best efforts, the items listed on our Website may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. For alcohol related products offered for purchase through Rackofy the following terms apply: Rackofy provides a delivery service only, for our liquor store partners (the "Partners"), through which all orders and purchases are processed. At the time you purchase alcoholic beverages or other items ("Products") on the Website, your credit card will be charged by a third party credit card processing provider who will transfer and deliver the funds to the Partners. Neither Rackofy, nor any officer, director, employee, shareholder or agent of Rackofy shall be liable to the User or any third-party for any claims relating to the purchase, sale, delivery and/or consumption of the alcoholic beverage or any consequences which may result thereof.
By completing a purchase through the Website, you agree that you are 19 years of age or older and that an individual 19 years of age or older will be present to accept the delivery of alcoholic beverages. All deliveries of alcoholic beverages must be signed for by an individual who is capable of proving that he or she is 19 years of age or older and can provide a valid form of identification at the time of delivery. If there is no individual who is not 19 years of age or older or cannot provide valid identification showing that he or she is 19 years of age or older, the delivery driver (the "Courier") will not complete delivery of the Products. All Products will be removed from the order and returned to the Partners and a $10.00 delivery fee will be charged to User's credit card and the remaining balance returned to User. The Courier reserves the right to refuse to deliver Products for any reason. This reservation includes, but is not limited to, refusing service to individuals who are visibly intoxicated or to specific locations for safety reasons. Products cannot and will not be left unattended for any reason. You understand and acknowledge that the Website is an electronic platform for the purpose of connecting consumers to chosen Partners to engage in the sale, service, delivery and/or transportation delivery of Products. All sales of Products are transacted between you and the Partner(s). Rackofy does not provide or sell alcoholic beverages. No joint venture, partnership, employment, or agency relationship exists between Rackofy and any business or third party as a result of this License or use of the Website or Services.
Your use of the Website and Services is subject to all applicable local, state and federal laws and regulations. It is your responsibility to provide the mobile device, wireless service/data plan and software needed, in order to install and use the Website and Services. You are solely responsible for any fee, cost or expense that you may incur, to download, install and/or use the Website or Services on your mobile device or smartphone.
Ability to accept terms of service and user conduct
You affirm that you are 19 years of age or older and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms, and to abide by and comply with these Terms. You further represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist- supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. Rackofy shall not be liable for any loss or damage arising from the User's failure to comply with the Terms or websitelicable laws. The Terms will continue to websitely until you or Rackofy terminates them as follows: (a) You discontinue using the Services; or (b) Rackofy may suspend or terminate your accounts or cease providing you with all or part of the Services at any time for any reason.
Shipping and Risk of Loss or Damage
We will do our best to facilitate prompt delivery but we do not give any delivery guarantee. All shipping dates are estimated from information provided by the carrier and other factors beyond our control. Our liability for damage, breakage or loss of any product in shipment will be limited to the coverage provided by our shipping carrier's terms and conditions of carriage.
Returns and Refunds
You may return a product for any reason for a full refund of the purchase price, but not any shipping or handling or other fees, within 30 days of receipt, provided that the item is unused and in its original packaging. Please note that any custom-made items are non-refundable due to the personalized nature of the product. See the instructions on our website for processing returns. We will arrange and pay for shipping of the item back to the merchant. If the merchant disagrees with the condition in which the product has been returned (not able to re-sell in the returned condition) we would step in to resolve the dispute between you and the merchant. Our determination on the condition of the product and the resulting consequences (whether a refund is able to be made or not) is binding. Items that are returned and for which a refund has been rejected will not be returned to you. We encourage the first step in any dispute to be contacting Rackofy directly at firstname.lastname@example.org.
YOU ACKNOWLEDGE THAT WE ARE NOT THE MANUFACTURER, DISTRIBUTOR, SUPPLIER OR RETAILER OF ANY OF THE PRODUCTS LISTED ON OUR WEBSITE AND AS A RESULT WE HAVE NO LIABILITY WHATSOEVER FOR ANY PRODUCT DEFECTS, FAILURE OF A PRODUCT TO OPERATE IN ACCORDANCE WITH OR CONFORM TO ANY SPECIFICATIONS OR REQUIREMENTS OR PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY THE USE OF A PRODUCT. The only warranties provided for a product (if any) are those provided by the merchant or manufacturer. Any claims in connection with such warranties must be addressed directly with the merchant or manufacturer.
You are responsible for maintaining the confidentiality of any account and password you create on our website, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under, you may use our website only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Copyright and Trademarks
All content included on our website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Rackofy and/or our merchants. The compilation of all content on our Website is the exclusive property of Rackofy. All such content and the compilation thereof is protected by Canadian and international copyright laws. RACKOFY is the trademark of Rackofy. All other trademarks not owned by Rackofy that appear on our website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Disclaimer of Warranties and Limitation of Liability
THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY WEBSITELICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF OUR WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH OUR WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS WEBSITELY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MIGHT NOT WEBSITELY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Applicable Law and Disputes
Website Policies, Modification, and Severability
Modification Of The Service And User Terms
Rackofy reserves the right, at its sole discretion, to modify or replace any of these terms, or change, suspend, or discontinue the service (including without limitation, the availability of any feature, database, or content) at any time by posting a notice on the Website or by sending you notice through the Service, Application or via email. Rackofy may also impose limits on certain features and services or restrict your access to parts or all of the Service without notice or liability.